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Trust & Safety

How VoiceWill protects your family — and the documents you leave behind.

Estate planning is built on trust. This page explains exactly how we protect your data, who can access it, what happens in an emergency, and what happens if VoiceWill is ever discontinued.

Encryption — at rest and in transit

Every document, voice recording, photo, and answer you share with VoiceWill is encrypted in transit using TLS 1.2+ and encrypted at rest using AES-256.

Access to your vault requires authentication. Recordings and generated documents are stored in isolated, access-controlled storage — not on shared public servers.

Privacy & data minimization

We do not sell your data. We do not run third-party advertising on your information. We do not train public AI models on your private answers.

We collect only what is needed to prepare your documents and remind you to keep them current. You can export or delete everything at any time.

Emergency & next-of-kin access

You decide who can reach your documents in an emergency. You may designate trusted family members as emergency contacts who can request access through a verified, time-delayed process.

We will never release documents to anyone who has not been authorized through that process or by valid legal authority.

Account recovery

If you lose access to your email or device, our recovery flow combines identity verification with backup contacts you set up in advance.

We strongly recommend setting up at least one backup contact and downloading a copy of your documents to a secure personal location.

Data export and deletion

You own your documents and your data. You can export every document as a PDF and download a complete JSON archive of your account at any time.

You can request full account deletion from your settings. Deletion is permanent and removes your documents, recordings, and personal data from our active systems.

Attorney review workflow

VoiceWill prepares attorney-ready drafts organized for review, with state-specific execution guidance. We are a document preparation and family legacy organization service — not a law firm.

We recommend an estate attorney review your drafts before signing, especially for trusts, blended families, business interests, special-needs planning, or estates that may face tax exposure.

What happens if VoiceWill is ever discontinued

Your documents belong to you. If VoiceWill ever winds down, we commit to giving members at least 90 days' written notice and a full export of every document, recording, and asset list in standard formats (PDF and JSON).

Your Legacy Document, will draft, trust draft, healthcare directive, power of attorney, and supported decision-making document are yours to keep, share with an attorney, and store wherever you choose.

⚖️ Legal Notice: VoiceWill is not a law firm and does not provide legal advice. We are a self-help document preparation service. Documents you prepare become enforceable only after they are signed, witnessed, and/or notarized as your state's law requires. We recommend a licensed attorney in your state review your documents before signing.